Privacy Policy

1. Who We Are

Tiny Hoppers Calgary (East Fairview) is a licensed childcare centre located at 7260 12 St SE #190, Calgary, AB T2H 2S5. We operate as part of the Tiny Hoppers franchise network.

This Privacy Policy applies to our website at tinyhopperscalgary.ca and describes how we collect, use, store, and protect personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect

We collect personal information only when you voluntarily provide it to us. This includes information submitted through our contact and registration form:

• Parent or guardian name
• Phone number
• Email address
• Child's name
• Program of interest (age group)
• Any additional comments or questions you choose to include

When you book a tour through our Calendly booking calendar, Calendly collects your name, email address, and selected appointment time directly. Please refer to Calendly's privacy policy for details on how they handle that data.

We do not collect payment information through this website. Enrollment deposits and tuition payments are handled separately and directly.

3. How We Use Your Information

We use the personal information you provide solely for the following purposes:

• Responding to your inquiry about enrollment or programs
• Contacting you to schedule or confirm a tour
• Sending information relevant to your enrollment inquiry
• Following up after your tour if you have indicated interest

We do not use your information for marketing to unrelated third parties, sell your data, or add you to mailing lists without your consent.

4. How Your Information Is Stored

Form submissions from this website are processed and stored by Formspree, Inc. (formspree.io), a US-based form handling service. By submitting the form on our website, you acknowledge that your information will be transmitted to and stored on Formspree's servers, which may be located outside of Canada.

We take reasonable steps to ensure that any third-party services we use have appropriate security measures in place. Formspree stores your submission data securely and we review and delete old submissions on a regular basis.

We do not retain personal information beyond what is necessary for the purpose it was collected. If your inquiry does not result in enrollment, your information is not kept indefinitely.

5. Third-Party Services

Our website uses the following third-party services that may collect or process data independently:

6. Cookies

Our website itself does not set first-party cookies. However, certain embedded third-party services — including Google Maps, Elfsight, and Calendly — may set cookies on your device when you visit pages that contain those embeds. These cookies are governed by the respective third-party's privacy policies listed above.

You can manage or disable cookies through your browser settings at any time. Disabling cookies may affect the functionality of embedded widgets such as the Google Reviews display or the tour booking calendar.

7. Sharing of Information

We do not sell, rent, or trade personal information to third parties. We do not share your personal information with any party outside of the service providers listed in Section 5 (who process data solely to deliver the functionality of this website).

We may disclose personal information if required to do so by law, regulation, or legal process, or to protect the rights, property, or safety of Tiny Hoppers Calgary, its staff, or others.

8. Your Rights Under PIPEDA

Under Canada's Personal Information Protection and Electronic Documents Act, you have the right to:

• Know what personal information we hold about you
• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Withdraw consent to the collection or use of your information (subject to legal or contractual restrictions)
• Make a complaint to the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated

To exercise any of these rights, please contact us using the information below. We will respond to all requests within 30 days.

9. Children's Privacy

Our website is directed at parents and guardians, not children. We do not knowingly collect personal information directly from children. Information about children (such as a child's name and age group provided in our registration form) is provided by parents or guardians on behalf of their child and is used solely for enrollment purposes.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.